Perfect your Communication with English for HR

As well as formal classroom teaching to learn business English and communication strategies, study activities are interactive and make use of role-play, case studies, debates, and discussions to create a practical learning environment.

Suggested Topics:

1. Interviewing & Recruitment
2. Coaching and training
3. Motivation and relationship building
4. Conflict resolution
5. Building rapport
6. Dealing with stress

The suggested topics are a guideline, build your own course based on your needs.

Course Objectives

• Refine recruitment and selection strategies;
• Finetune communication techniques to attract, recruit and retain the best talent;
• Establish training techniques to prepare new employees;
• Express themselves in a direct, yet polite manner;
• List effective tactics to build employee relationships;
• Develop approaches to deal with difficult scenarios;
• Acquiring language and skills related to performance management and reviews.

Learning Outcomes

• Build and conduct well prepared recruitment processes;
• Plan and deliver effective and engaging training sessions;
• Support employees by resolving issues and use motivating language;
• Formulate contracts with clear and accurate structures;
• Maintain positive employee relationships;
• Manage employee performance with appropriate communication.

Are you interested in our MFHEA Award course? Download the complete course programme and requirements here.

Don’t see what you’re looking for?  Write to us at [email protected] to discuss a personalsied learning plan for groups or individuals.