Boost Confidence & Upskill with English courses for Real Estate
Course type
Individual/Closed-Group
Course length
25 hours for MFHEA recognition
Pricing
1-3 people: €850 | Additional students: €250 per person
Admin & Course material
€55 per person
Entry age
18+
Entry level
A2/B1
Qualification level
MQF Level 5
1 ECTS/ECTVET point per course
MFHEA license number
2021-002
Applicable for refund schemes
Get qualified, investing in skills
Delivery method
At BELS Malta or Gozo, at your office, online
Ideal for
Professionals seeking to create meaningful customer relationships through enhanced communication strategies
Suitable roles
Real estate agents, customer service and administrative team members, marketing and sales executives
Build Strong Client Relationships and Gain Recommendations
Our English for real estate course provides professionals with the necessary tools to take their performance to the next level. It is specially designed to help professionals stand out and make a lasting impression with clients in a highly competitive industry. By developing language and interpersonal skills, professions will be better able to create meaningful interactions with clients, upsell and obtain recommendations for future business.
The course aims to upskill real estate experts by through fine-tuning communication techniques as well as develop fluency and accuracy using real estate terminology in English. Throughout the course, we’ll explore proven practices and methods of enhancing performance and personalisation.
It covers all stages of the sales and nurturing process start from advertising, lead nurturing and client communication, customer service, show-arounds, and follow-ups. Due to the multidisciplinary approach, it is suitable for various roles in the field, namely real estate agents, customer service and administrative team members, as well as individuals working in marketing and sales.
Lessons are delivered in a communicative approach and using real-world case studies. All sessions are practical and involve interactive exercises, role-plays, discussions and presentations.
Suggested Topics:
- Email writing
- Telephoning skills
- Decision making
- Building rapport
- Client satisfaction
- Negotiating deals
The suggested topics are a guideline, build your own course based on your needs.
Course Objectives
- Identify ways to build better relationships with clients and colleagues;
- List tools and techniques to negotiate effectively;
- Define key terms and phrases in real estate;
- Describe properties, locations and features;
- Understand and explain terms or leasing, selling and post-sale requirements;
- Acquire clear and professional language and communication skills.
Learning outcomes
- Construct clear and concise message, emails and telephone conversations;
- Choose effective negotiation and rapport-building tactics;
- Support clients through verbal and written communication;
- Highlight property features in a clear and attractive manner;
- Creating clear and effective advertising content.
Are you interested in our MFHEA Award course? Download the complete course programme and requirements here. Don’t see what you’re looking for? Email us at [email protected] to discuss a personalised learning plan for groups or individuals.
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