Award in English for Real Estate - BELS Malta and Gozo

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Boost Confidence & Upskill with English courses for Real Estate

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Course type


Course length

25 hours for MFHEA recognition


1-3 people: €850 | Additional students: €250 per person

Admin & Course material

€55 per person

Entry age


Entry level


Qualification level

MQF Level 5

1 ECTS/ECTVET point per course

MFHEA license number


Applicable for refund schemes

Get qualified, investing in skills

Delivery method

At BELS Malta or Gozo, at your office, online

Ideal for

Professionals seeking to create meaningful customer relationships through enhanced communication strategies

Suitable roles

Real estate agents, customer service and administrative team members, marketing and sales executives

Build Strong Client Relationships and Gain Recommendations

Our English for real estate course provides professionals with the necessary tools to take their performance to the next level.  It is specially designed to help professionals stand out and make a lasting impression with clients in a highly competitive industry. By developing language and interpersonal skills, professions will be better able to create meaningful interactions with clients, upsell and obtain recommendations for future business.

The course aims to upskill real estate experts by through fine-tuning communication techniques as well as develop fluency and accuracy using real estate terminology in English. Throughout the course, we’ll explore proven practices and methods of enhancing performance and personalisation.

It covers all stages of the sales and nurturing process start from advertising, lead nurturing and client communication, customer service, show-arounds, and follow-ups. Due to the multidisciplinary approach, it is suitable for various roles in the field, namely real estate agents, customer service and administrative team members, as well as individuals working in marketing and sales.

Lessons are delivered in a communicative approach and using real-world case studies. All sessions are practical and involve interactive exercises, role-plays, discussions and presentations.

Suggested Topics:

  1. Email writing
  2. Telephoning skills
  3. Decision making
  4. Building rapport
  5. Client satisfaction
  6. Negotiating deals

The suggested topics are a guideline, build your own course based on your needs.

Course Objectives

  • Identify ways to build better relationships with clients and colleagues;
  • List tools and techniques to negotiate effectively;
  • Define key terms and phrases in real estate;
  • Describe properties, locations and features;
  • Understand and explain terms or leasing, selling and post-sale requirements;
  • Acquire clear and professional language and communication skills.

Learning outcomes

  • Construct clear and concise message, emails and telephone conversations;
  • Choose effective negotiation and rapport-building tactics;
  • Support clients through verbal and written communication;
  • Highlight property features in a clear and attractive manner;
  • Creating clear and effective advertising content.

Are you interested in our MFHEA Award course? Download the complete course programme and requirements here. Don’t see what you’re looking for?  Email us at [email protected] to discuss a personalised learning plan for groups or individuals.

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