English Language, Social & Practical Training
Our English for catering course equips individuals working within the food and beverage industry with the communication skills required for regular interaction with visitors or colleagues from all over the world. This includes verbal and non-verbal skills, as well as cultural awareness training.
While food and beverage encompass a broad spectrum of roles and duties, there are key topics and strategies which are suitable for all areas. It addresses areas such as general hospitality exchanges, restaurant interactions and food preparation and hygiene. It is useful for anyone who faces customers in restaurants, hotels, and other food related industries.
The course is designed to develop fluency which will result in building rapport and developing meaningful conversations with clients. This will be targeted by acquiring polite use of the English language and industry specific vocabulary and expressions. Each topic is approached in relation to dealing with clients as well as colleagues and superiors.
Lessons are delivered using a communicative teaching approach with student interaction and practical exercises throughout. Participants will learn practical skills which they can easily implement into their daily roles. Courses are personalised depending on the role and learning aims of participants.